This is the privacy statement (hereinafter the “Privacy Statement”) of FILVA BALLONVAARTEN/ FILVA BALLOONING (hereinafter “FILVA BALLONVAARTEN”).
Through this Privacy Statement, we wish to inform you as fully as possible about how we collect and process your personal data. Our Privacy Statement applies to all relationships between us on the one hand and our customers, suppliers and partners on the other hand.
The responsible party of your personal data is
Grote Baan 212, 9250 WAASMUNSTER
Telefoon: +32 497 44 54 64
2.PERSONAL DATA WE PROCESS
We consider the right to privacy to be one of the most fundamental rights and we therefore do everything we can to optimally protect your privacy. We act in accordance with the Regulation of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter also the “GDPR”) and with this Privacy Statement.
Personal data is any data that allows an individual to be identified or identifiable. This includes contact data such as your name and email address, as well as social media account usage data, phone, IP address, preferences, financial data, other personal data you actively provide at the time of contact, location data, …
3.WHAT PERSONAL DATA DO WE PROCESS?
As a service provider of passenger air transport, we collect and process various categories of personal data, such as identification and contact details, financial data, data about your location, etc..
Below you will find a non-exhaustive overview of the personal data we process:
General Personal Data:
We may process the following sensitive personal data in the context of our offered services:
We may process special personal data in the context of our services:
4.PURPOSE AND METHOD OF PERSONAL DATA PROCESSING
4.1 Purpose of personal data processing
Your personal data is processed by us with a view to achieving various goals, including the conduct of our general and financial administration, the management of our customer and supplier database, the provision of a correct and safe service and the proper execution of our agreements.
FILVA BALLONVAARTEN highly values data minimization and will ensure that no more data than necessary is processed.
We process your personal data for the purposes listed below. This list is not exhaustive and may be subject to change.
4.2 Method of processing
The confidentiality of your data is important to us. Your data is always treated confidentially, not traded, sold, rented or passed on to third parties outside the contractual relationship or a specific assignment.
4.3 Storage period
We do not retain your personal data for longer than is necessary to fulfill the purposes for which your data is collected. If you would like information about our retention periods in your specific case please contact us at the email address at the top of this page.
FILVA BALLONVAARTEN has taken security measures adapted on a technical and organizational level to avoid the destruction, loss, falsification, modification, unauthorized access or notification by mistake to third parties of personal data collected as well as any other unauthorized processing of this data.
In no event shall FILVA BALLONVAARTEN be held liable for any direct or indirect damages resulting from an erroneous or unlawful use by a third party of your personal data.
6.RIGHTS OF AFFECTED PARTIES
You have the right to access your personal data free of charge at any time, as well as the use that FILVA BALLON VAARTEN makes with your personal data.
6.1 Right of rectification, deletion and restriction
You are free to decide whether or not to communicate your personal data to FILVA BALLONVAARTEN. In addition, you always have the right to request FILVA BALLONVAARTEN to correct, supplement or delete your personal data. You acknowledge that in case of refusal of communication or request to delete personal data, certain services may not be available. You may also ask to restrict the processing of your personal data.
6.2 Right to object
You have a right to object to the processing of your personal data for serious and legitimate reasons. In addition, you always have the right to oppose the use of personal data for direct marketing purposes; in this case, you do not even have to provide a reason.
6.3 Right to data portability
You have the right to obtain the personal data provided by you to FILVA BALLOONVAARTEN in a structured, commonly used and machine-readable form and/or to have it transferred to other responsible parties.
6.4 Right to withdraw consent
To the extent that the processing is based on your prior consent, you have the right to withdraw that consent.
6.5 Exercise of your rights
You can exercise your rights by contacting FILVA BALLONVAARTEN, either by e-mail to firstname.lastname@example.org or by post to FILVA BALLONVAARTEN, Grote Baan 212, 9250 WAASMUNSTER, provided that you enclose a copy of the front of your identity card or a similar document by which you can be identified. The transmitted data will of course only be used to identify you and will be deleted afterwards.
6.6 Right to file a complaint
If you have complaints about the way your (personal) data is processed, we will be happy to help you find a solution in mutual consultation. Please address your complaint in the first instance directly to FILVA BALLONVAARTEN via the e-mail address email@example.com.
Pursuant to the General Data Protection Regulation, you have the right to submit a complaint to the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussel, e-mail: firstname.lastname@example.org.
This is without prejudice to a remedy before a civil court.